Mesra Malaysia Course
6 Oktober 2012
PERFECT TOURISM AND MANAGEMENT CENTRE SDN BHD
Ms Ika Riana
About Mesra Malaysia Course
- The Mesra Malaysia Course is planned with the aim of producing and retaining a competent tourism industry work force capable of providing customer service of world-class standards.
- Providing friendly service is essential to create a good and lasting impression on customers. Mesra Malaysia encourages Malaysians to constantly extend quality customer service and to treat customers in a polite, amiable and professional manner at all times.
- This one-day seminar is open to Tourism Training Institutions, tour companies, hotel and resort operators, etc.
- It is conducted by instructors who are specially trained by this Ministry. The maximum fee that may be charged by the instructors is RM150 per participant.
- At the end of the one-day course, each participant will be given a Mesra Malaysia Certificate and a lapel pin from the Tourism Ministry.
My staff yang Chomelll dan tersangat lah RAJINNN!!!
TQ Guys for your commitment and support
N.A.B.I.H.A.H ** I.K.A.R.I.A.N.A